TeleTrack Provides Peace
of Mind
TeleTrack is a
special patented time keeping system where all caregivers must check in and out from their client’s home phone.
Many of our Clients have memory issues; some have formal diagnoses of Alzheimer’s and Dementia. In our highly
mobile society, families are spread across the country. Since many out-of-town family members participate in
the payment of our services, we want to assure them that our Caregivers are arriving and departing at the agreed
upon times. In essence, we want to assure our Clients and families that they are getting what they are paying
for.
Arrival Assurance
telephony system is a web-based, password protected monitoring program that provides that
assurance. Caregivers simply call TeleTrack when they arrive and depart from a Client’s home by dialing a
toll-free number and entering their 4-digit ID code.
Arrival/departure
status is recorded with touch tone input. The TeleTrack Caller ID feature automatically verifies that the
Caregiver is calling from the Client’s home telephone. The Teletrack screen matches actual and scheduled arrival
activity in real time. Late Caregiver arrivals create an alert. Each alert results in a text message to
our phones and an email message to our office.
When an alert is
sent, it allows us to check on the Caregiver’s arrival status or send a replacement. This system allows Blessings!
For Seniors to assure our Clients that we are aware of our Caregivers' arrival status.
The TeleTrack
system is provided exclusively to Blessings! For Seniors through our membership in The Senior’s
Choice.
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